In this Advance America Cash Advance Review we take a look at another Payday loans company that really seem to be leaving it’s mark on the consumers. Not really in the most positive way. We really go out of our way to find payday loan companies that are genuinely interested in helping people. So that you, the consumer can be informed. finding an honest company is an incredibly trying task, considering the trail of ruined people payday loan companies have left behind in the past. This company follows that pattern. We came across over 134 consumer complaints on just one website. That’s pretty devastating if you ask me. The more devastating thing is that Advance America Cash Advance has done absolutely nothing to try and resolve these issues. It’s like Advance America Cash Advance has absolutely no clue they are being destroyed online. Here what consumers have to say about Advance America Cash Advance.
One person said, “They have called me a number of times and I called back to ask them to take my name and number off their list. The man started swearing me out and was very disrespectful. I have it recorded and I’m forwarding to the BBB, file many complaint for this company, and their main office.” That sounds pretty nasty. This consumer had a simple request, and the immediate response was aggression. Another consumer said, “I gave the representative my info, and he said I had to put $250 into their account in order to get the $8,000 loan. When I told him that the letter I received said that they did not believe in that, he said “** you” and hung up. When I called back and asked to speak to a supervisor he said “** you you mother **” and hung up again.” There’s definitely a pattern of aggression and unprofessional-ism here. Which would probably explain their current status online. From what we’ve read, this company outsources their calls the places like Asia and India. That says a lot about how much a company actually cares about it’s people. They outsource, because it’s cheaper, but the quality of the customer service is just horrendous. I can’t even begin to tell about the experiences I’ve had. Dealing with people who don’t speak English very well is a pain in the butt. Advance America Cash Advance needs to step it up a notch, if they want to get the love of the consumers back.
In this review of Advance American Cash Advance, The CFRB gives this payday loan company company a 0 star rating. Check Our Resources page for a list of trusted companies, which have received 4 stars or better. Check Our Reviews page for more insight into trusted companies.