In This American Student Loan Debt Solutions LLC review, we take a look at a company that specializes in student loan debt consolidation that has some mixed reviews. Some people have great things to say, while others are shaking their fist, demanding their money back. So we thought we’d bring you all of our findings, and let you decide for yourself. American Student Loan Debt Solutions LLC is a company that really tries to go above and beyond the regular consumer experience. They celebrate individual success, but operate under the belief that everyone is equal. So nobody gets special attention for having more money. Which is good. There’s a sense of integrity engrained within the company. So what’s the issue with the company?
We found complaints about the companies warranty/guarantee policies mainly. One consumer stated, “They told me that I should receive an email from the Department of Education with a loan repayment on student loan account. I haven’t seen a lot helpful action since doing business with this company no updates on the business services.” Another consumer, “They are charging me over 600 dollars up front for the service and then $39.00 monthly for their services over the next 10 years. I just found out that they have only been registered as a business with the BBB since May 19, 2014. I think I am being scammed. They don’t answer their phone either. I am now very concerned because they have personal information of mine, and I don’t know where this scam will end.” It really breaks our hearts to hear these testimonies, because they are coming from young students who probably have enough to deal with already. It also reflects badly on a company that prides itself on being honest, when you hear things like this. When you’re dealing with people’s money, you have to do things right. It’s so important to create security and trust between you and the consumers.
After all we discovered, we still wanted to give American Student Debt Solutions LLC the benefit of the doubt, so we did a little more digging. We got to the root of those consumer complaints, and found the problem wasn’t the company. It was the employees that they were dealing with. They were what you would call a couple of rotten apples. I’m fairly certain, that American Student Debt Solutions LLC removed them from employment. That certainly says a lot. Mainly, it says that the company values the consumers. Which is probably the most important. None the less, they still kind of dropped the ball on this one.
In this review of American Student Loan Debt Solutions, The CFRB Gives this mortgage company a 3 star rating. Check Our Resources page for a list of trusted companies like Signature One Capital, which have received 4 stars or better. Check Our Reviews page for more insight into trusted companies.