Keats Insurance Agency, Inc. Review
In this Keats Insurance Agency, Inc. Review, we are talking about an Insurance company that is in Floral Park, NY. They have several branches, but they are based in the state of New York. Keats Insurance Agency, Inc. has been servicing the Floral Park community for over 20 years. Keats Insurance Agency, Inc. is an award winning and nationally recognized insurance services firm built on integrity, personal care and experience.
This Keats Insurance Agency, Inc. Review is part of our attempt to really expand the and diversify the content on the CFRB. We are actively seeking companies that are outside our home state to review. We heard some good things about Keats Insurance Agency, Inc. So, we thought we would put them through the ringer to see if they are CFRB quality.
Keats Insurance Agency, Inc. currently is in good standing with the Better Business Bureau. They hold an A+ rating and an accreditation from them. Both of which are difficult to achieve. There’s a lot of hoops you must jump through to attain such an accreditation. So, the fact they achieved one and have maintained their status is quite impressive and should be noted.
Keats Insurance Agency Review: Services
In terms of the services they offer, It’s pretty straight forward. They offer the services that you would find at almost any other insurance company, but also a few things that not many places offer. They can help you out if you require things like Auto Insurance, Life Insurance, Homeowners Insurance or Business Insurance. They could also help you out with Power Sports Insurance, Car Wash Insurance, Coastal Home Insurance, and few other things. So, it’s a conventional insurance company that has a few extras here and there. Which is kind of cool. They are sort of differentiating themselves from the competition.
Keats Insurance Agency Review: Credibility
Like I mentioned before, Keats Insurance Agency, Inc. Review has received tremendous accolades from some very credible sources, but in writing this Keats Insurance Agency Review I did notice something a bit odd. Their website really isn’t the focal point in terms of their online presence. When following the link the BBB provided, I was taken to a third-party site that seems to host many different companies. Each has their own individual profile. It’s sort of like they took everything that you would put on a website and condensed it to fit a profile. I found it a bit odd, but nothing to be alarmed about. I’d imagine that everything on that profile page is can be read in detail on their actual website.
Keats Insurance Agency Review: Consumer Testimonials
The consumer testimonials I found while writing this Keats Insurance Agency, Inc. Review were from the site that is hosting the company. I am always sort of weary when the only consumer testimonials come from a source that is so directly tied to the company. So, keep that in mind when considering Keats Insurance Agency, Inc. Here is the first testimonial:
“I’ve been working with Carmen over the past year and have had a few challenges to overcome as my situation was not typical. Despite several hurdles that were presented, she could get me the policy I needed with very fair pricing and has always been pleasant and professional to work with. I truly feel like she always had my best interest at heart. I should also mention that they were recommended to me by my family attorney who also said great things about them. Highly recommended…. don’t bother looking any further. I doubt you will find better service!”
Here is another testimonial:
“This Agency and my Agent Eric were wonderful to deal with and I am so happy to have met him. Eric went through my entire portfolio of policies. He did not just ask what I had and gave a quote. His complete review and easy to understand explanations made me understand my policies better than ever before. The best thing that happened was after I changed all my coverages to him. I knew I made the right decision. I am not pay less for my coverage’s, I am getting more value for the coverage’s I need. I will be recommending every person I know.”
I don’t usually include a third, but I felt that I should. This one is negative feedback:
“I have been with the Keats agency for several years for my homeowner’s policy. I customarily do not have to contact them. In my line of work, mortgages, I had to contact them for questions and changes to one of my customers’ accounts. The first woman I dealt with was beyond rude, she had me on hold for over 5 minutes and then disconnected my call. When I called back, she didn’t even apologize. Because of the experience I had, I will be switching to a different agent. It was absurd. This review has no reflection of my actual agent Pete mellides as he is great, but I cannot stay with an agency where the staff is so rude and unaccommodating.”
This is a perfect example of reasonable negative feedback. He recognizes that the issue is not the company, but the employee he dealt with. So hopefully the company corrected that because the employees represent the company. And it would be a shame to have employees like that attached to such a good name.
Keats Insurance Agency Review: Conclusion
In this Keats Insurance Agency, Inc. Review we are giving Keats Insurance Agency, Inc. 4.5 Stars. Let us know in the comment sections below what your thoughts are, or if you have any questions. Check Our Reviews page for more insight into trusted companies.