Lafayette Life Insurance Company Review

In this Lafayette Life Insurance Company Review, I want to talk about an insurance company in Cincinnati, Ohio that has been around for more than 100 years.

Lafayette Life Insurance Company operates in the District of Columbia and every state except Alaska and New York. They are a part of the Western & Southern Financial Group. Which is a group located in Cincinnati, Ohio that is made up of financial service companies. In writing this Lafayette Life Insurance Company Review we found that they have an A+ and an accreditation from The Better Business Bureau. Which is impressive, but there’s something off about this company.

Lafayette Life Insurance Company Review: Services Offered

Lafayette Life Insurance Company provides life insurance and annuity products to individuals and small businesses. Their product portfolio includes whole life, term life, indexed universal life, indexed annuity products, and much more. They also help businesses by offering pension plan services.

Lafayette Life Insurance Company has a wide range of options for you to advantage of. They also go into detail about services they provide on their website. If you are curious, it’s certainly worth taking a look. It’s also important to note in this Lafayette Life Insurance Company Review that they are specifically a life insurance company. This is an important distinction. This isn’t like a regular insurance company that has its’ hands in ten different cookie jars. For them, there is only one cookie car. Lafayette Life Insurance Company isn’t spread too thin.

If you are specifically looking for someone to help you with your life insurance needs, I recommend going to a company like that is specifically in business for that. Instead of going to a company that just offers life insurance services along with a ton of other things. The difference is so tremendous. When you are dealing with professionals who have specialized in an area, you are bound to get better results. It’s your money, and you should be informed so you can make the best possible decision.

Lafayette Life Insurance Company Review: How Credible Are They?

So, this is what I really what to talk about in this Lafayette Life Insurance Company Review, because it’s sort of hard to pin down. Lafayette Life Insurance Company has been in business for over a century. That is a remarkably long time. So, they must be doing something right. And Yet, the only real feedback I see online is negative. There’s even negative feedback on their BBB page. Granted, they have responded to the feedback on their BBB page. As for whether it was sufficient enough for the consumer; that I do not know.

With companies like Lafayette Life Insurance Company that have been around this long, sometimes the dramatic changes that are constantly happening in today’s age can be a little too much. Regardless of their efforts, the roots of Lafayette Life Insurance Company were planted over 100 years ago. Maybe that’s starting to reflect in their work.

Perhaps Lafayette Life Insurance Company is not purposely trying to upset customers. I think it’s more that they are old-fashioned, and the world isn’t really looking for old-fashioned. When this happens, it’s adapt or die. Some companies make it, and some die off. I guess we will just see what happens next with Lafayette Life Insurance Company. Having a strong online presence is critical these days. It’s how people find you, and learn to trust you. If you don’t have that, you might as well close shop.

Lafayette Life Insurance Company Review: Consumer Testimonial

Here’s some of the feedback we found online in this Lafayette Life Insurance Company Review:

“I have spoken to two different representatives regarding a specific form to be sent to me in lieu of a money withdrawal from our policy. Both times the representatives have failed to get this form to me. This makes me very uneasy considering the amount of money I have entrusted to this company.”

In writing this Lafayette Life Insurance Company Review¸ I really couldn’t find anything else other than another negative review from the BBB that was just too long to put into this Lafayette Life Insurance Company Review. I truly wish I had some positive feedback to contrast and compare. It would certainly help paint a better picture.

Lafayette Life Insurance Company Review: Conclusion

Truthfully, I don’t think there’s enough evidence to write them off as a company that can’t be trusted. At the same time, I am not going to shout their name from the roof tops. I’ll leave it to you to decide. After reading what’s online, you are more than welcome to give them a call if you feel like they could help. Personally, I would look for a company that has more reviews online.

Lafayette Life Insurance Company Review: Conclusion

In this Lafayette Life Insurance Company Review, we are giving Lafayette Life Insurance Company Review 3.5 Stars. Let us know in the comment sections below what your thoughts are, or if you have any questions. Check Our Reviews page for more insight into trusted companies.

David Huddleston on October 31, 2018 at 12:51 pm

I agree! I requested money from my account at Lafayette Life. Not their money, mind you, my money. I filled out their form and faxed it to them.

No email or phone call to say, “We got your fax and are processing it.”
My wife called to confirm receipt and was told they could not talk to her because she was not the account holder. I get a policy about sharing account information, but you can’t confirm if you received a fax?

I called customer service to confirm receipt. They did confirm receipt of the fax and said that processing time was 3-5 business days. I was confident at that point there would be no issue.

After 12 days with no EFT, I called again to determine where my money was. I was told that the taxation box had not been checked on the form so it been been sent to the tax department for evaluation of any taxable withholding. Again, no phone call or email so say your request will be delayed or to ask if we would like to check a box that was missed. Keep in mind this is the exact form that has been sent to them in the past. By exact I mean a photocopy except for updated signatures and dates. This “taxation” problem has never arisen in the past.

I was told by customer service the money would be in my account within 24-48 hours. I assumed that since I had called, and that I was clearly showing an interest in getting my money that my request would be processed immediately. I was wrong.

The next day, still no money had arrived in my account.

We are now at 13 days of the worst customer service I have ever seen. I would recommend to anyone that they strongly consider another company that understands the how to work with and communicate with their customer base.

1 Comment

David Huddleston on October 31, 2018 at 12:51 pm

I agree! I requested money from my account at Lafayette Life. Not their money, mind you, my money. I filled out their form and faxed it to them.

No email or phone call to say, “We got your fax and are processing it.”
My wife called to confirm receipt and was told they could not talk to her because she was not the account holder. I get a policy about sharing account information, but you can’t confirm if you received a fax?

I called customer service to confirm receipt. They did confirm receipt of the fax and said that processing time was 3-5 business days. I was confident at that point there would be no issue.

After 12 days with no EFT, I called again to determine where my money was. I was told that the taxation box had not been checked on the form so it been been sent to the tax department for evaluation of any taxable withholding. Again, no phone call or email so say your request will be delayed or to ask if we would like to check a box that was missed. Keep in mind this is the exact form that has been sent to them in the past. By exact I mean a photocopy except for updated signatures and dates. This “taxation” problem has never arisen in the past.

I was told by customer service the money would be in my account within 24-48 hours. I assumed that since I had called, and that I was clearly showing an interest in getting my money that my request would be processed immediately. I was wrong.

The next day, still no money had arrived in my account.

We are now at 13 days of the worst customer service I have ever seen. I would recommend to anyone that they strongly consider another company that understands the how to work with and communicate with their customer base.